About

FAQ

• Where is the store based?

  Chula Vista, CA

• *Please Note All Items are Handmade*

  Due to the handmade nature of all products, pattern/print placement will vary from items received and those pictured here. Colors may also look different due to photo editing and lighting.

• Do you accept orders placed outside of the US?

  Yes! However, you are responsible for any custom/local fees.

  Please contact me so I can create a custom listing with appropriate shipping costs included.

• How long will it take to receive my order?

  All orders are shipped out Monday through Friday, unless other arrangements are made.

  Once shipped most US orders take anywhere from 2 to 10 business days.

• Do you provide tracking information?

  Yes (US only). International orders can only be tracked within the US.

• Do you take large order requests?

  Yes! Large orders are 15 items or more listed items. Anyone interested in placing a large order is encouraged to e-mail me so I can create a separate custom listing for you :)

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.